Help Center

CUSTOMER FAQ

Gift Cards

Gift Cards Limitations

How long do I need to wait to receive my gift card?

Can I split an order between a gift card and a credit card?

Can I use less than the full value of my gift card?

Do sale pricing and discounts apply to purchasing gift cards?

Can I refund a gift card?

Can I refund purchases made with a gift card?

Can I buy multiple gift cards in one order? Or purchase a gift card with other products?

Can I set custom values?

How can I check the balance of my gift card?

What do I do if I lose my gift card code?

Can I add value to a gift card?

Accounts

How do I update my customer account?

How do I create an account?

How do I change my account password?

Our Products

All about our products

All about our all over printed

Care Instructions

Returns, Exchanges, and Damages

What happens if I receive a damaged or incorrect product?

My tees have an odor, is this normal?

My tees have an odor, is this normal?

Returns and exchanges policy

Billing

Why is my credit card being declined?

Do you offer Price adjustments?

I didn’t receive an order confirmation email. Did my order go through?

Is my transaction secure?

Coupons

Can I use more than one coupon per order?

My coupon code won’t work - Help!

Shipping

Shipping Policy

Shipping Insurance

Do you ship international?

How long will it take to get my order?

I think my order may be lost, what should I do?

What happens if tracking shows “Returned to sender”?

Will my order ship in one package?

Can I make a change to my order or cancel it?

How do I check the status of my order?

How much is shipping?

International Customs Duties and Taxes